Aurora Castellanos

Aurora is a skilled and dedicated medical assistant with a primary focus on patient support and administrative tasks. With her professional demeanor and exceptional organizational abilities, she plays a crucial role in the smooth operation of our medical center.

At the front desk, Aurora serves as a patient liaison, helping individuals navigate the healthcare system and ensuring a positive experience. Her primary responsibilities include scheduling appointments, both in-person and over the phone, and assisting patients with any inquiries or concerns they may have. She possesses excellent communication skills, making her approachable and receptive to the needs of patients from various backgrounds.

Beyond appointment management, Aurora also plays a pivotal role in assisting patients in obtaining their lab results and other medical reports. She understands the importance of timely communication and works diligently to ensure that patients receive their reports promptly.

In addition, Aurora’s fluency in Spanish is a tremendous asset to our practice.